Strategy · Copy · Design · Launch
Waterside Carpets
A complete renewal for an established local flooring company, built around enquiries, showroom visits and the way customers actually choose flooring.
watersidecarpets.co.uk (opens the live site)
Keep the trust
Waterside already had the most valuable part: a recognised name, years of practical knowledge and a showroom serving Southampton, the Waterside and the New Forest.
The old website carried that history, but its structure made the business feel older than the service customers received. The task was to renew it without throwing away the trust.
Make choice easier
Carpet, vinyl, LVT and laminate now have clear places in the journey. The copy explains the offer quickly and puts the local area at the front of the story.
Free estimates and showroom visits are offered as useful next steps throughout the site, rather than tucked several pages in.
Design through launch
The responsive build uses a restrained coastal palette, large editorial type and warm residential imagery, giving the photography room while keeping service information easy to reach.
Launch covered hosting, enquiry handling and HTTPS, with a careful switchover that kept the systems behind the website running.